Are you a customer who needs help?
Our Support System
Please Log and Reply to Tickets using our Support System.
Please note our technicians often work from home or remotely, so using this is the fastest way to get your issue resolved.
Remote Support App
We often use a desktop share application called ISL Online which enables us to view your screen.
Please note, your F1 Technician will only see your screen for the instance of the support call. When directed please download the application for Windows.
Please note we have a separate process for Mac’s and Phones.
When you download the ISLOnline Client, you accept their Licence agreement